Privacy policy

Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

By using our website www.hoppingmoon.com, you agree to the practices described in this policy.

1. Information We Collect

We collect information to improve your experience and provide better service. This may include:

a. Personal Information
When you make a purchase or contact us, we may collect:

  • Full name
  • Email address
  • Shipping and billing address
  • Payment information (processed securely through third-party payment providers)
  • Phone number

b. Non-Personal Information
We automatically collect data through cookies and analytics tools, including:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to inquiries and provide customer support
  • Improve our website, products, and user experience
  • Send promotional emails and updates (you can opt out anytime)
  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies to enhance browsing and analyze site performance.
Cookies help us:

  • Remember items in your shopping cart
  • Recognize returning visitors
  • Improve navigation and personalization

You can adjust your browser settings to refuse cookies, but some site features may not function properly.

4. Data Protection

We value your trust and take your data security seriously. We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, or disclosure.

All transactions are encrypted using Secure Socket Layer (SSL) technology. Payment information is never stored on our servers and is handled by trusted third-party payment processors.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.
However, we may share limited data with trusted partners to help us operate effectively:

  • Payment gateways for secure payment processing
  • Shipping carriers for order delivery
  • Email service providers for transactional and marketing communication

All third-party partners are required to maintain confidentiality and comply with privacy standards.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for marketing communications
  • Request details of the personal information we hold about you

To exercise these rights, contact us at info@hoppingmoon.com.

7. Children’s Privacy

Protecting children’s privacy is important to us. While our books are for children, our website and purchase process are designed for adults.
We do not knowingly collect personal data from children under 13. If you believe your child has provided personal information, please contact us, and we will promptly remove it.

8. Retention of Data

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

📧 Email: info@hoppingmoon.com